U.S. Shipping Information

We ship all U.S. orders using Delivered Duty Paid (DDP) to ensure a smooth and predictable delivery experience.

This means:

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  All applicable import fees and paperwork are handled by us in advance
  
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  Your order will not be held or delayed at the border
  
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  You will not receive any additional charges from U.S. Customs upon delivery
  

Our goal is to make cross-border ordering as simple and seamless as possible, so you can purchase with confidence.

Canadian Shipping

We work to secure the most competitive freight rates available across Canada.

Please note:

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  Additional charges may apply for remote or rural locations
  
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  If applicable, we will contact you for approval before proceeding with shipment
  
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  You may choose to accept the adjusted rate or receive a full refund
  

Ways to reduce freight costs:

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  Ship to a nearby freight terminal for pickup
  
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  Deliver to a commercial address with a forklift or loading dock
  
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  Arrange to offload the shipment yourself if properly equipped
  

Questions?

📧 contact@irwinfitness.ca