Due to the difficult nature of shipping heavy-oversized items we are working hard to continually find the best shipping rates and provide accurate quotes for residential delivery around all major hubs across Canada.

If you are located in a remote/rural area in Canada, you may be contacted after you place an order if additional shipping is required. You may choose to pay the additional cost or if you prefer not to pay the additional shipping cost we can promptly refund you order.


 Residential or Commercial? Residential delivery will always be more expensive.

  1. Do you require a tailgate delivery or do you have a forklift or a loading dock?
  2. If residential, is someone home between 9-5 business hours to receive delivery, or do you require an appointment delivery?
  3. Do you have a truck to unload the delivery or pick up at the nearest freight terminal? (Hold for Pick Up).
  4. Can a 5 tonne truck fit in your back lane or front street to deliver?
  5. Please consider the following options to reduce your shipping costs
    • Hold for Pickup at the closest freight terminal (Determined by IFS)
    • Receiving your product at your business location preferably with a forklift or loading doc
    • Off-loading the product into a truck (if you have access)

These are some of the important questions you can consider for delivery options. If you have a Truck/SUV and would like to pickup your shipment at the nearest terminal, on average that will save you $90-$100 CAD.

When you select the terminal pickup option during the checkout process, if there are no terminals listed close by feel free to send us an email to see how we can help. There may be a closer location provided by a different carrier. 

We are here to help, and want to help you save!

For US Based Customers:

At this point in time we are working hard on establishing ourselves here in Canada, if you would like to place an international order please send an email to 

Irwin Fitness Supply will be providing Customs Brokerage services via GHY International. If you would like to utilize your own US based import Customs Broker, we can provide documentation and paperwork required for cross border shipments to you and your Broker in advance of shipment.

Please note that cross border shipments may incur Duties and Taxes, and IFS is not responsible for the costs and surcharges associated by the Customs and Border Protection (CBP) in the United States.


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